Most standard appointments take 10-15 minutes.
Longer appointments are required for complex or multiple issues, medicals and examinations.
Please advise our Reception staff at the time of booking if you anticipate the need for a longer appointment.
Please let us know if you are running late for an appointment, so that we can accommodate our other patients.
While our doctors endeavour to run on time, schedules can sometimes be interrupted by medical emergencies or unexpected events. We apologise for any delay experienced by our patients.
Please notify our Reception staff if you have been waiting for your appointment for more than 30 minutes.
Please let us know as soon as possible if you are unable to keep your appointment, so that it can be offered to another patient in need.
Missed appointments or those cancelled within one (1) hour of the appointment may be charged a fee.